How To Fix /SAPCE/FKPL_MSG012 - Cannot display billing document, origin is not from IS-U

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCE/FKPL_MSG -

• Message number: 012

• Message text: Cannot display billing document, origin is not from IS-U

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCE/FKPL_MSG012 - Cannot display billing document, origin is not from IS-U ?

  The SAP error message /SAPCE/FKPL_MSG012 indicates that there is an issue with displaying a billing document in the IS-U (Utilities) module. The specific message states that the origin of the billing document is not from IS-U, which means that the system is unable to retrieve or display the billing document because it does not recognize it as a valid document within the IS-U context.
  Cause:
  
  Document Origin: The billing document you are trying to access may have been created in a different module (e.g., SD - Sales and Distribution) or is not properly linked to the IS-U module.
  Configuration Issues: There may be configuration settings in the IS-U module that are not correctly set up to recognize or process billing documents from other modules.
  Data Integrity Issues: There could be inconsistencies or missing data in the database that prevent the system from identifying the document correctly.
  Authorization Issues: The user may not have the necessary authorizations to view the billing document.
  
  Solution:
  
  Check Document Origin: Verify the origin of the billing document. Ensure that it is created within the IS-U module. If it is from another module, you may need to access it through that module instead.
  Review Configuration: Check the configuration settings in the IS-U module to ensure that it is set up to handle the types of billing documents you are trying to access.
  Data Consistency Check: Run data consistency checks to identify any issues with the billing document or related data. This may involve checking for missing entries or inconsistencies in the database.
  User Authorizations: Ensure that the user has the necessary authorizations to access billing documents in the IS-U module. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Transaction Codes: Familiarize yourself with relevant transaction codes in IS-U that may help in troubleshooting, such as EEDM (for billing document management) or EEDC (for document flow).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.