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Message type: E = Error
Message class: /SAPCE/FK_MES -
Message number: 021
Message text: Contract account & does not exist.
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/SAPCE/FK_MES021
- Contract account & does not exist. ?The SAP error message
/SAPCE/FK_MES021 Contract account & does not exist
typically indicates that the system is unable to find a specified contract account in the database. This error can occur in various contexts, such as during billing, invoicing, or when processing transactions related to contract accounts in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.Causes:
- Incorrect Contract Account Number: The contract account number provided in the transaction may be incorrect or mistyped.
- Data Deletion: The contract account may have been deleted or archived in the system.
- Authorization Issues: The user may not have the necessary authorizations to access the contract account.
- Configuration Issues: There may be configuration issues in the system that prevent the contract account from being recognized.
- Integration Issues: If the system is integrated with other systems, there may be issues with data synchronization.
Solutions:
- Verify Contract Account Number: Check the contract account number for accuracy. Ensure that it exists in the system.
- Check Data Deletion/Archiving: Verify if the contract account has been deleted or archived. If it has been archived, you may need to restore it or create a new one.
- User Authorizations: Ensure that the user has the necessary authorizations to access the contract account. This may involve checking roles and permissions in the user profile.
- Configuration Review: Review the configuration settings related to contract accounts in the SAP system. Ensure that all necessary settings are correctly configured.
- Data Synchronization: If the system is integrated with other systems, check for any data synchronization issues. Ensure that the contract account data is consistent across systems.
- Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
Related Information:
FBL1N
(Vendor Line Item Display) or FBL3N
(G/L Account Line Item Display) to check for the existence of the contract account.By following these steps, you should be able to identify the cause of the error and implement a solution.
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