How To Fix SAPC_MESSAGE021 - Cross-Site Request Forgery (XSRF) check has failed !

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPC_MESSAGE -

• Message number: 021

• Message text: Cross-Site Request Forgery (XSRF) check has failed !

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPC_MESSAGE021 - Cross-Site Request Forgery (XSRF) check has failed ! ?

  The SAP error message SAPC_MESSAGE021 indicates that a Cross-Site Request Forgery (XSRF) check has failed. This is a security feature implemented in SAP applications to prevent unauthorized actions from being performed on behalf of a user without their consent.
  Cause:
  The XSRF check can fail for several reasons, including:
  
  Missing or Invalid Token: The XSRF token that is sent with the request is either missing or does not match the expected value on the server side.
  Session Expiration: The user's session may have expired, leading to an invalid or missing token.
  Browser Issues: Certain browser settings or extensions may interfere with the proper sending of tokens.
  Network Issues: Interference in the network that causes the request to be altered or dropped.
  Incorrect Configuration: The application may not be correctly configured to handle XSRF tokens.
  
  Solution:
  To resolve the SAPC_MESSAGE021 error, you can try the following steps:
  
  Refresh the Page: Sometimes, simply refreshing the page can resolve the issue if it was a temporary glitch.
  Clear Browser Cache: Clear the browser cache and cookies, as stale data can sometimes cause issues with token validation.
  Check Session: Ensure that your session is still active. If it has expired, log in again to obtain a new session and token.
  Disable Browser Extensions: Temporarily disable any browser extensions that might interfere with the request, such as ad blockers or privacy tools.
  Check Network Configuration: Ensure that there are no network issues or proxies that might be altering the request.
  Review Application Configuration: If you have access to the application configuration, ensure that the XSRF protection settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or support for specific guidance related to your version and configuration.
  
  Related Information:
  
  XSRF Protection: XSRF is a type of attack that tricks the user into executing unwanted actions on a web application in which they are authenticated. SAP implements XSRF protection to ensure that requests are legitimate.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates and patches.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.