How To Fix /SAPBOQ/SRVPACK092 - Service entry sheet released; Credit memo request &1/&2 created

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPBOQ/SRVPACK -

• Message number: 092

• Message text: Service entry sheet released; Credit memo request &1/&2 created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPBOQ/SRVPACK092 - Service entry sheet released; Credit memo request &1/&2 created ?

  The SAP error message /SAPBOQ/SRVPACK092 indicates that a service entry sheet has been released, and as a result, a credit memo request has been created. This message typically arises in the context of service procurement and invoice verification processes within SAP.
  Cause:
  
  Service Entry Sheet Released: The service entry sheet (SES) has been processed and released, which means that the services have been confirmed and are now eligible for billing.
  Credit Memo Request Creation: The system automatically generates a credit memo request when there is a discrepancy between the service entry sheet and the invoice received from the vendor. This could be due to overbilling, incorrect service entries, or other discrepancies.
  
  Solution:
  
  Review the Service Entry Sheet: Check the details of the service entry sheet to ensure that all entries are correct and that the services rendered match what was billed.
  Check the Credit Memo Request: Review the credit memo request created (identified by &1 and &2 in the error message) to understand the discrepancies that led to its creation.
  Adjustments: If there are errors in the service entry sheet, you may need to make adjustments or corrections. This could involve:
  
  Modifying the service entry sheet.
  Communicating with the vendor to resolve any discrepancies.
  Creating a new credit memo if necessary.
  
  
  Reprocess the Invoice: After making the necessary adjustments, reprocess the invoice to ensure that it aligns with the corrected service entry sheet.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ML81N: Service Entry Sheet
  MIR7: Park Invoice
  MIR4: Display Invoice Document
  
  
  Documentation: Refer to SAP documentation or help files for detailed procedures on handling service entry sheets and credit memo requests.
  User Roles: Ensure that the user has the appropriate authorizations to make changes to service entry sheets and credit memo requests.
  Consult SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide patches and updates.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the procurement and invoicing processes.