How To Fix /SAPBOQ/SRVPACK014 - Line number &1 is the first service line of current outline level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPBOQ/SRVPACK -

• Message number: 014

• Message text: Line number &1 is the first service line of current outline level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPBOQ/SRVPACK014 - Line number &1 is the first service line of current outline level ?

  The SAP error message /SAPBOQ/SRVPACK014 Line number &1 is the first service line of current outline level typically occurs in the context of service procurement or service management within SAP. This error indicates that there is an issue with the structure of the service lines in a service order or service contract, particularly related to the outline levels of the service items.
  Cause:
  
  Incorrect Outline Structure: The error usually arises when there is an attempt to manipulate or reference a service line that is not correctly structured according to the outline levels defined in the service order or contract.
  Missing or Incorrect Data: There may be missing data or incorrect entries in the service lines that do not conform to the expected hierarchy or outline levels.
  Modification of Service Lines: If you are trying to delete or modify a service line that is the first line of a particular outline level, the system may prevent this action to maintain the integrity of the service structure.
  
  Solution:
  
  Check Outline Levels: Review the outline levels of the service lines in the service order or contract. Ensure that the first service line is correctly defined and that subsequent lines are properly structured.
  Correct Data Entries: Verify that all required fields for the service lines are filled out correctly. Look for any inconsistencies or missing information that could be causing the error.
  Avoid Deleting First Line: If you are trying to delete or modify the first service line of an outline level, consider whether this action is necessary. If it is, you may need to adjust the structure of the service lines first (e.g., by moving or reassigning lines).
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing service lines and outline levels in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and usage.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to service management, such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ML81N (Service Entry Sheet).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.