How To Fix SAPBC_GLOBAL802 - Company code 0001 requires a customer number greater than or equal to 2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPBC_GLOBAL - Messages for Package SAPBC_GLOBAL

• Message number: 802

• Message text: Company code 0001 requires a customer number greater than or equal to 2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPBC_GLOBAL802 - Company code 0001 requires a customer number greater than or equal to 2 ?

  The SAP error message SAPBC_GLOBAL802 indicates that the company code specified (in this case, 0001) requires a customer number that is greater than or equal to 2. This error typically arises in scenarios where a customer master record is being created or modified, and the system has specific validation rules regarding the customer number.
  Cause:
  
  Customer Number Configuration: The system is configured to require customer numbers to start from a specific value (in this case, 2). This could be due to business rules or settings in the customer number range configuration.
  Number Range Intervals: The number range for customer numbers may be set up in such a way that it does not allow the creation of customer numbers starting from 1.
  Data Entry Error: There may be an attempt to create or use a customer number that does not meet the required criteria.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the object related to customer numbers (usually KNA1 for customer master).
  Check the number range intervals to ensure that they start from 2 or higher.
  
  
  
  Adjust Customer Number:
  
  If you are manually entering a customer number, ensure that you are using a number that is 2 or greater.
  If the system is automatically generating customer numbers, verify that the configuration allows for numbers starting from 2.
  
  
  
  Review Company Code Settings:
  
  Check the settings for the company code in the configuration to ensure that there are no specific restrictions or settings that enforce this requirement.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the configuration or how to change it, consult your SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: To check and maintain number ranges.
  OBY6: To check company code settings.
  
  
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional context.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify customer records.
  
  By following these steps, you should be able to resolve the error and ensure that customer numbers are created in compliance with the system's requirements.