How To Fix SAPBC_GLOBAL701 - Error when changing customer data locally

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPBC_GLOBAL - Messages for Package SAPBC_GLOBAL

• Message number: 701

• Message text: Error when changing customer data locally

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPBC_GLOBAL701 - Error when changing customer data locally ?

  The SAP error message SAPBC_GLOBAL701 typically occurs when there is an issue with changing customer data locally in the SAP system. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to change customer data.
  Data Inconsistencies: There may be inconsistencies in the customer master data that prevent changes from being made.
  Configuration Issues: The system configuration may not allow certain changes to be made locally.
  Locking Issues: The customer data might be locked by another user or process, preventing changes.
  Validation Errors: There may be validation rules in place that are not being met by the data being changed.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change customer data. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Data: Check the customer master data for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Consult Configuration: Review the configuration settings related to customer data management to ensure that local changes are permitted.
  Check for Locks: Use transaction codes like SM12 to check if the customer data is locked by another user or process. If it is, you may need to wait until the lock is released.
  Review Validation Rules: Check if there are any validation rules that are being triggered by the changes you are trying to make. Adjust the data accordingly to meet these rules.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02 (Change Customer), XD03 (Display Customer), and SM12 (Display and Delete Locks).
  SAP Notes: Search for SAP Notes related to the specific error message or transaction you are working with. SAP Notes often provide solutions or workarounds for known issues.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to identify the cause of the SAPBC_GLOBAL701 error and implement a solution to resolve it.