How To Fix SAPBC_GLOBAL160 - Customer & is booked on flight & on & (booking number &)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPBC_GLOBAL - Messages for Package SAPBC_GLOBAL

• Message number: 160

• Message text: Customer & is booked on flight & on & (booking number &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPBC_GLOBAL160 - Customer & is booked on flight & on & (booking number &) ?

  The SAP error message "SAPBC_GLOBAL160 Customer & is booked on flight & on & (booking number &)" typically indicates that there is a conflict or issue related to a customer's booking in the SAP system, particularly in the context of travel or logistics management. This error can arise in various scenarios, such as when trying to modify or cancel a booking that is already confirmed.
  Cause:
  
  Duplicate Booking: The customer is already booked on a flight, and the system is preventing a new booking or modification to avoid conflicts.
  Booking Status: The booking may be in a status that does not allow changes (e.g., confirmed, checked-in).
  Data Integrity Issues: There may be inconsistencies in the data related to the booking, such as incorrect booking numbers or customer IDs.
  System Configuration: The system may be configured to restrict certain actions when a booking is active.
  
  Solution:
  
  Check Booking Status: Verify the status of the booking in the system. If the booking is confirmed, you may need to cancel it before making a new one.
  Review Customer Details: Ensure that the customer details (ID, name, etc.) are correct and match the booking information.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP administrator to investigate any underlying system issues or configuration settings.
  Use Transaction Codes: Utilize relevant SAP transaction codes (like SE16 for data browsing or SM37 for job monitoring) to check for any related entries or logs that might provide more context on the error.
  Documentation: Refer to SAP documentation or support notes related to booking management for additional troubleshooting steps.
  
  Related Information:
  
  SAP Modules: This error is often related to modules like SAP Travel Management (TM) or SAP Customer Relationship Management (CRM).
  User Permissions: Ensure that the user has the necessary permissions to modify or cancel bookings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training: If users frequently encounter this error, consider providing training on the booking process and how to handle conflicts.
  
  If you continue to experience issues, it may be beneficial to reach out to SAP support for more tailored assistance based on your specific system configuration and usage.