How To Fix SAPBC_GLOBAL151 - Incorrect customer number (table SCUSTOM)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAPBC_GLOBAL - Messages for Package SAPBC_GLOBAL

  • Message number: 151

  • Message text: Incorrect customer number (table SCUSTOM)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SAPBC_GLOBAL151 - Incorrect customer number (table SCUSTOM) ?

    The SAP error message SAPBC_GLOBAL151 indicates that there is an issue with the customer number being referenced in the system, specifically in the context of the table SCUSTOM. This error typically arises when the customer number provided does not exist in the system or is not valid for the operation being performed.

    Cause:

    1. Invalid Customer Number: The customer number entered does not exist in the SCUSTOM table, which stores customer master data.
    2. Data Entry Error: There may have been a typographical error when entering the customer number.
    3. Customer Deactivation: The customer may have been deactivated or deleted from the system.
    4. Authorization Issues: The user may not have the necessary permissions to access the customer data.
    5. Incorrect Configuration: There may be configuration issues in the system that affect how customer numbers are validated.

    Solution:

    1. Verify Customer Number: Check the customer number for any typographical errors. Ensure that the number is entered correctly.
    2. Check Customer Existence: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists in the system.
    3. Review Customer Status: Ensure that the customer is active and not marked for deletion or deactivated.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This can be checked with the help of a security administrator.
    5. Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to check for any underlying configuration issues or data integrity problems.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE11 (Data Dictionary), and SE16 (Data Browser) to investigate customer data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for customer master data management to understand how customer numbers are structured and validated.
    • User Training: Ensure that users are trained on how to correctly enter and manage customer data to minimize errors.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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