How To Fix /SAPAPO/TSW_GENERAL013 - Error when saving Customizing data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/TSW_GENERAL -

• Message number: 013

• Message text: Error when saving Customizing data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/TSW_GENERAL013 - Error when saving Customizing data ?

  The SAP error message /SAPAPO/TSW_GENERAL013 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue related to saving customizing data. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to save customizing data in the system.
  Data Inconsistencies: There may be inconsistencies or errors in the data being saved, such as missing mandatory fields or incorrect data formats.
  Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or issues with the transport layer.
  Configuration Errors: Incorrect configuration settings in the APO system can lead to this error when trying to save changes.
  Version Conflicts: If multiple users are trying to save changes simultaneously, it may lead to conflicts.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the system.
  Validate Data: Review the data being entered for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly.
  Check for Locks: Use transaction codes like SM12 to check for any database locks that might be preventing the save operation. If locks are found, they may need to be released.
  Review Configuration: Go through the configuration settings in the APO system to ensure that everything is set up correctly. Look for any recent changes that might have caused the issue.
  System Performance: Monitor system performance and check for any ongoing background jobs that might be affecting the system's ability to save data.
  Transport Issues: If the issue is related to transport requests, ensure that the transport layer is functioning correctly and that there are no issues with the transport routes.
  Consult Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for APO to understand the customizing process and any prerequisites that need to be met.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.