How To Fix /SAPAPO/TSM339 - liveCache lock handler not available

/SAPAPO/TSM339 - Overview

• Message type: E = Error

• Message class: /SAPAPO/TSM -

• Message number: 339

• Message text: liveCache lock handler not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/TSM339 - liveCache lock handler not available ?

  The SAP error message /SAPAPO/TSM339 indicates that the LiveCache lock handler is not available. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there are issues related to the LiveCache database, which is used for storing and processing planning data.
  Causes:
  
  LiveCache Not Running: The LiveCache service may not be running or may have crashed.
  Network Issues: There could be network connectivity issues between the SAP application server and the LiveCache server.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache settings.
  Resource Limitations: The LiveCache server may be experiencing resource limitations (e.g., memory, CPU).
  Database Locking Issues: There may be locks in the LiveCache that are preventing access.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache service is running. You can check this using transaction LC10 or LC11 in the SAP GUI.
  If it is not running, restart the LiveCache service.
  
  
  
  Review Logs:
  
  Check the LiveCache logs for any errors or warnings that