How To Fix /SAPAPO/TSM289 - liveCache objects could not be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/TSM -

• Message number: 289

• Message text: liveCache objects could not be checked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/TSM289 - liveCache objects could not be checked ?

  The SAP error message /SAPAPO/TSM289 indicates that there is an issue with checking LiveCache objects in the SAP Advanced Planning and Optimization (APO) system. This error can arise due to various reasons, including inconsistencies in the LiveCache database, issues with the connection to the LiveCache, or problems with the data being processed.
  Causes:
  
  LiveCache Connection Issues: The connection between the SAP system and the LiveCache may be disrupted or misconfigured.
  Data Inconsistencies: There may be inconsistencies or corruption in the data stored in the LiveCache.
  Locking Issues: Objects in the LiveCache may be locked by other processes, preventing the check from being performed.
  Configuration Errors: Incorrect configuration settings in the APO or LiveCache settings can lead to this error.
  Version Mismatch: There may be a version mismatch between the SAP system and the LiveCache.
  
  Solutions:
  
  
  Check LiveCache Connection:
  
  Verify that the LiveCache is running and accessible.
  Check the connection settings in the SAP system to ensure they are correct.
  
  
  
  Consistency Check:
  
  Perform a consistency check on the LiveCache using transaction /SAPAPO/TSM to identify and resolve any inconsistencies.
  Use the report /SAPAPO/TSM_CHECK to check the consistency of the LiveCache objects.
  
  
  
  Release Locks:
  
  Check for any locks on the LiveCache objects and release them if necessary. You can use transaction SM12 to view and manage locks.
  
  
  
  Review Configuration:
  
  Review the configuration settings for both the APO and LiveCache to ensure they are set up correctly.
  Ensure that the necessary authorizations are in place for the user executing the operation.
  
  
  
  Check for Updates:
  
  Ensure that both the SAP system and LiveCache are updated to the latest patches and versions to avoid compatibility issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be specific fixes or recommendations provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/TSM, /SAPAPO/TSM_CHECK, and SM12 for managing LiveCache and locks.
  Documentation: Review the official SAP documentation for APO and LiveCache for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/TSM289 error effectively.