How To Fix /SAPAPO/TSM165 - Internal Error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/TSM -

• Message number: 165

• Message text: Internal Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/TSM165 - Internal Error ?

  The SAP error message /SAPAPO/TSM165 Internal Error typically indicates an internal issue within the SAP Advanced Planning and Optimization (APO) module, specifically related to the Transportation Scheduling Management (TSM) component. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the system is trying to process.
  Configuration Issues: Incorrect or incomplete configuration settings in the APO system can lead to internal errors.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can trigger internal errors.
  Program Errors: Bugs or issues in the custom code or standard SAP programs can also lead to this error.
  Memory Issues: Insufficient memory allocation for the APO processes can cause internal errors.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
  Data Consistency Check: Use transaction /SAPAPO/TSM_CHECK to check for data inconsistencies in the transportation scheduling data.
  Configuration Review: Verify the configuration settings in the Transportation Management area to ensure they are set up correctly.
  Database Check: Perform a database consistency check and ensure that the database is functioning correctly. You may need to involve your database administrator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Restart: In some cases, restarting the application server or the entire system can resolve temporary issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error details, logs, and any steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/TSM for transportation scheduling and /SAPAPO/TSM_CHECK for data checks.
  Documentation: Review the official SAP documentation for APO and TSM for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the /SAPAPO/TSM165 Internal Error.