How To Fix /SAPAPO/TSM102 - Error calling COM routine &1 (return code &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/TSM -

• Message number: 102

• Message text: Error calling COM routine &1 (return code &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/TSM102 - Error calling COM routine &1 (return code &2) ?

  The SAP error message /SAPAPO/TSM102 Error calling COM routine &1 (return code &2) typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with a COM (Component Object Model) routine that is being called. This error can arise due to various reasons, including configuration issues, missing components, or problems with the underlying system.
  Causes:
  
  Missing or Incorrect COM Component: The COM component that the routine is trying to access may not be installed or registered correctly on the system.
  Permission Issues: The user or the process may not have the necessary permissions to access the COM component.
  Configuration Errors: There may be incorrect settings in the APO configuration that lead to the failure of the COM routine.
  System Environment Issues: Problems with the operating system or the environment where SAP is running can also lead to this error.
  Version Mismatch: The version of the COM component may not be compatible with the version of SAP APO being used.
  
  Solutions:
  
  Check COM Component Registration: Ensure that the required COM components are properly registered on the server. You can use tools like regsvr32 to register the components if necessary.
  Review Permissions: Verify that the user account running the SAP application has the necessary permissions to access the COM components.
  Check Configuration Settings: Review the configuration settings in SAP APO to ensure that they are correct and aligned with the expected values.
  Update or Reinstall Components: If there is a version mismatch or if the components are corrupted, consider updating or reinstalling the necessary COM components.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Review Logs: Look at the application logs and system logs for more detailed error messages that can provide additional context about the failure.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Always check for specific SAP Notes related to the error message. These notes often contain detailed troubleshooting steps and solutions.
  System Requirements: Ensure that your system meets all the requirements for running SAP APO and the associated COM components.
  Documentation: Refer to the official SAP documentation for guidance on configuring and troubleshooting APO and COM components.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SAPAPO/TSM102 error.