How To Fix /SAPAPO/STOR_MSG038 - Product &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/STOR_MSG -

  • Message number: 038

  • Message text: Product &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/STOR_MSG038 - Product &1 does not exist ?

    The SAP error message /SAPAPO/STOR_MSG038 Product &1 does not exist typically occurs in the SAP Advanced Planning and Optimization (APO) module when a user attempts to access or manipulate a product that is not defined in the system. This can happen in various contexts, such as during planning, forecasting, or when trying to create a new order.

    Cause:

    1. Product Not Created: The product has not been created in the APO system.
    2. Incorrect Product Key: The product key (ID) being referenced is incorrect or misspelled.
    3. Data Synchronization Issues: There may be issues with data synchronization between the SAP ERP and SAP APO systems, leading to the product not being available in APO.
    4. Product Deletion: The product may have been deleted or archived in the system.
    5. Master Data Issues: There may be issues with the master data setup, such as missing or incomplete data.

    Solution:

    1. Check Product Existence: Verify if the product exists in the APO system. You can do this by navigating to the relevant transaction (e.g., /SAPAPO/MAT1 for product master data) and searching for the product using its ID.
    2. Create Product: If the product does not exist, you will need to create it in the APO system. Ensure that all necessary master data is filled out correctly.
    3. Verify Product Key: Double-check the product key you are using to ensure it is correct and matches the product defined in the system.
    4. Data Synchronization: If you suspect synchronization issues, check the integration between SAP ERP and APO. You may need to run the relevant data transfer jobs or check for any errors in the data transfer process.
    5. Check for Deletion: If the product was deleted, you may need to restore it or create a new product with a different ID.
    6. Consult Documentation: Review any relevant documentation or guidelines for product creation and management in your specific SAP environment.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/MAT1 for product master data, /SAPAPO/MC90 for product planning, and /SAPAPO/OM17 for checking product availability.
    • Master Data Management: Ensure that your master data management processes are robust to prevent such issues in the future.
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
    • User Authorization: Ensure that you have the necessary authorizations to view or create products in the APO system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.

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