How To Fix /SAPAPO/SRVF_SRVLOSS067 - Delivery status for service loss reason &1 was not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SRVF_SRVLOSS -

• Message number: 067

• Message text: Delivery status for service loss reason &1 was not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SRVF_SRVLOSS067 - Delivery status for service loss reason &1 was not maintained ?

  The SAP error message /SAPAPO/SRVF_SRVLOSS067 indicates that there is an issue with the delivery status for a specific service loss reason in the Advanced Planning and Optimization (APO) module. This error typically arises when the system is trying to process a service loss reason that has not been properly configured or maintained in the system.
  Cause:
  The error is caused by the following reasons:
  
  Missing Configuration: The delivery status for the specified service loss reason (&1) has not been maintained in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the service loss reason that is being referenced.
  System Customization: The system may have been customized in a way that affects the delivery status settings for service loss reasons.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Service Loss Reason Configuration:
  
  Navigate to the configuration settings for service loss reasons in the APO module.
  Ensure that the delivery status for the service loss reason in question is properly maintained.
  You can typically find this in the customizing settings under:
  
  SPRO -> SAP APO -> Service Parts Planning -> Service Loss Reasons -> Define Service Loss Reasons.
  
  
  
  
  
  Maintain Delivery Status:
  
  If the delivery status is missing, you will need to create or update the entry for the service loss reason to include the appropriate delivery status.
  Make sure to save your changes and transport them if necessary.
  
  
  
  Validate Data Entry:
  
  Double-check the service loss reason being referenced in the error message to ensure it is correctly entered and exists in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct settings, refer to SAP documentation or consult with your SAP Basis or APO consultant for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SAPAPO/SDP94 (Service Parts Planning) or /SAPAPO/MC90 (Service Loss Reason Maintenance) to access relevant data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the delivery status for the service loss reason is properly maintained in your SAP system.