How To Fix /SAPAPO/SRVF_SRVFILL047 - Incorrect order structure: Conversion factor zero in &1/&2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SRVF_SRVFILL -

• Message number: 047

• Message text: Incorrect order structure: Conversion factor zero in &1/&2/&3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SRVF_SRVFILL047 - Incorrect order structure: Conversion factor zero in &1/&2/&3 ?

  The SAP error message /SAPAPO/SRVF_SRVFILL047 Incorrect order structure: Conversion factor zero in &1/&2/&3 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the order structure, specifically related to the conversion factors used in the planning process.
  Cause:
  
  Zero Conversion Factor: The error indicates that there is a conversion factor set to zero for a specific order. This can happen if the configuration for the product or the order type is incorrect or incomplete.
  Missing Master Data: The relevant master data (like product master, location master, etc.) may not be properly maintained, leading to a situation where the system cannot find a valid conversion factor.
  Incorrect Order Structure: The order structure may not be defined correctly in the system, which can lead to inconsistencies in how the system interprets the order.
  
  Solution:
  
  Check Master Data: Verify the master data for the product in question. Ensure that the conversion factors are correctly defined in the product master data. This includes checking the units of measure and ensuring that they are set up correctly.
  Review Order Type Configuration: Check the configuration of the order type being used. Ensure that all necessary settings are in place and that the conversion factors are defined correctly.
  Update Conversion Factors: If you find that the conversion factor is indeed set to zero, update it to a valid value. This may involve consulting with your logistics or production planning team to determine the correct conversion factor.
  Check for Inconsistencies: Look for any inconsistencies in the order structure or related data that might be causing the issue. This could involve checking for any recent changes made to the configuration or master data.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SAPAPO/SDP94 (for planning book) or /SAPAPO/MC62 (for checking master data) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific issues encountered by users.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error details and any steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message.