How To Fix /SAPAPO/SR_MURX010 - LiveCache error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SR_MURX -

• Message number: 010

• Message text: LiveCache error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SR_MURX010 - LiveCache error ?

  The SAP error message /SAPAPO/SR_MURX010 typically relates to issues with LiveCache in the SAP Advanced Planning and Optimization (APO) module. This error can occur during various operations, such as when trying to execute a planning run or when accessing data that relies on LiveCache.
  Cause:
  The error message /SAPAPO/SR_MURX010 generally indicates that there is a problem with the LiveCache database. Common causes include:
  
  LiveCache Not Running: The LiveCache service may not be started or is down.
  Database Connection Issues: There may be connectivity issues between the SAP application server and the LiveCache database.
  Data Consistency Issues: There could be inconsistencies or corruption in the data stored in LiveCache.
  Memory Issues: The LiveCache may be running out of memory or resources.
  Configuration Issues: Incorrect configuration settings for LiveCache in the SAP system.
  
  Solution:
  To resolve the /SAPAPO/SR_MURX010 error, you can follow these steps:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache service is running. You can check this in the SAP system using transaction LC10 or LC11 to monitor the status of LiveCache.
  
  
  
  Restart LiveCache:
  
  If LiveCache is not running, restart it. You can do this through the SAP GUI or command line, depending on your system setup.
  
  
  
  Check Database Connections:
  
  Verify that the connection between the SAP application server and LiveCache is functioning correctly. Check for any network issues or configuration problems.
  
  
  
  Monitor System Resources:
  
  Check the memory and resource usage of the LiveCache. If it is running low on resources, consider increasing the allocated memory or optimizing the data stored in LiveCache.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data in LiveCache. You can use transaction LC10 to perform checks and repairs if necessary.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings for LiveCache are correct. This includes parameters related to memory allocation, connection settings, and other relevant configurations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LC10, LC11, and SCC4 for managing LiveCache.
  SAP Documentation: Review the official SAP documentation for LiveCache and APO for best practices and troubleshooting tips.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/SR_MURX010 LiveCache error effectively.