How To Fix /SAPAPO/SOR812 - Error when getting data matrix for location product &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SOR -

• Message number: 812

• Message text: Error when getting data matrix for location product &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SOR812 - Error when getting data matrix for location product &1/&2 ?

  The SAP error message /SAPAPO/SOR812 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue retrieving the data matrix for a specific location product. This error can arise due to various reasons, including data inconsistencies, missing master data, or configuration issues.
  Causes of the Error
  
  
  Missing Master Data: The location product may not have been properly set up in the system. This includes missing or incomplete data in the location product master data.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the location or product, such as incorrect or missing entries in the relevant tables.
  
  
  Configuration Issues: The configuration settings for the APO system may not be correctly set up, leading to issues in data retrieval.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the data for the specified location product.
  
  
  Data Locking: The data might be locked by another process, preventing access to the required data matrix.
  
  
  Solutions
  
  
  Check Master Data: Verify that the location product master data is complete and correctly maintained. Ensure that all necessary fields are filled out and that the product is active.
  
  
  Data Consistency Check: Run consistency checks on the relevant master data and transactional data to identify and correct any inconsistencies.
  
  
  Review Configuration: Check the configuration settings in the APO system to ensure that they are set up correctly for the location and product in question.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. This may involve checking user roles and permissions.
  
  
  Data Locking: Investigate if the data is being locked by another process. If so, you may need to wait for the lock to be released or resolve the locking issue.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the error and identify the root cause.
  
  
  Related Information
  
  
  Transaction Codes: You may want to use transaction codes like /SAPAPO/SDP94 (for planning book) or /SAPAPO/MC62 (for location product) to check the relevant data.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to the official SAP documentation for APO to understand the data structures and processes involved in location product management.
  
  
  Community Forums: Consider reaching out to SAP community forums or support channels for additional insights and assistance from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/SOR812 error effectively.