How To Fix /SAPAPO/SOR012 - Product master data of product &1 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SOR -

• Message number: 012

• Message text: Product master data of product &1 could not be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SOR012 - Product master data of product &1 could not be read ?

  The SAP error message /SAPAPO/SOR012 indicates that the system is unable to read the product master data for a specific product (denoted by &1). This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is trying to access product-related information but cannot find it.
  Causes:
  
  Missing Product Master Data: The product master data for the specified product does not exist in the system.
  Incorrect Product Key: The product key (ID) being referenced may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the product master data.
  Data Transfer Issues: If the data is being transferred from another system (like SAP ERP), there may have been an issue during the data transfer process.
  Inactive Product: The product may be inactive or not set up correctly in the system.
  
  Solutions:
  
  Check Product Existence: Verify that the product exists in the system. You can do this by checking the product master data in the relevant transaction (e.g., /SAPAPO/MAT1 for product master).
  Verify Product Key: Ensure that the product key you are using is correct. Check for any typos or formatting issues.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the product master data. This may involve checking roles and permissions in the user profile.
  Data Consistency: If the product data is supposed to be transferred from another system, check the data transfer logs for any errors or inconsistencies.
  Activate Product: If the product is inactive, you may need to activate it or ensure it is properly configured in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/MAT1 for product master data maintenance and /SAPAPO/SDP94 for checking product availability.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to SAP documentation for APO and product master data management for more detailed information on how to manage product data effectively.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.