How To Fix /SAPAPO/SOR002 - Error during initialization of the PSM data manager

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SOR -

• Message number: 002

• Message text: Error during initialization of the PSM data manager

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SOR002 - Error during initialization of the PSM data manager ?

  The SAP error message /SAPAPO/SOR002 indicates that there was an error during the initialization of the PSM (Product Supply Management) data manager in SAP Advanced Planning and Optimization (APO). This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that the PSM data manager relies on.
  Configuration Issues: Incorrect configuration settings in the APO system or in the PSM module can lead to initialization errors.
  Authorization Issues: The user may not have the necessary authorizations to access the required data or execute the PSM data manager.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures during initialization.
  Transport Issues: If there have been recent transports that included changes to the PSM configuration or data, these could lead to inconsistencies.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like /SAPAPO/SDP94 or /SAPAPO/SDP95 to check for inconsistencies in the master data.
  Ensure that all necessary master data (like materials, locations, etc.) is correctly maintained.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the PSM module. Ensure that all necessary settings are correctly defined.
  Check the settings in the APO system for any discrepancies.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the PSM data manager has the necessary authorizations. You can check this using transaction SU53 after the error occurs.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to see if there are any bottlenecks. Use transaction SM37 to monitor background jobs and see if there are any long-running jobs that might be affecting performance.
  
  
  
  Review Transport Logs:
  
  If recent transports have been made, review the transport logs for any errors or warnings that might indicate issues with the PSM configuration or data.
  
  
  
  Reinitialize the Data Manager:
  
  Sometimes, simply reinitializing the PSM data manager can resolve transient issues. This can be done through the relevant transaction codes or by restarting the relevant background jobs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the error message for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for PSM and APO for any additional troubleshooting steps or best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.