How To Fix /SAPAPO/SNP_CCMS020 - Total number of 2 level queue entries

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SNP_CCMS -

• Message number: 020

• Message text: Total number of 2 level queue entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SNP_CCMS020 - Total number of 2 level queue entries ?

  The SAP error message /SAPAPO/SNP_CCMS020 Total number of 2 level queue entries is related to the SAP Advanced Planning and Optimization (APO) module, specifically in the context of the Supply Network Planning (SNP) component. This message indicates that there are entries in the queue that may be affecting the performance of the SNP processes.
  Cause:
  The error message typically arises due to the following reasons:
  
  High Volume of Data: A large number of planning objects or data entries may be queued for processing, leading to performance issues.
  System Performance: The system may be experiencing performance bottlenecks, which can cause delays in processing the queued entries.
  Configuration Issues: Incorrect configuration settings in the SNP or related components may lead to inefficient processing of planning data.
  Background Job Failures: If background jobs that process SNP data are failing or not running as expected, this can lead to a buildup of queue entries.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  Monitor Queue Entries: Use transaction codes like /SAPAPO/CCMS or /SAPAPO/SNP to monitor the queue entries and identify any bottlenecks.
  Check Background Jobs: Ensure that all relevant background jobs for SNP processing are running correctly. You can check this in transaction SM37.
  Optimize Performance: Review system performance metrics and consider optimizing the system by:
  
  Increasing system resources (CPU, memory).
  Tuning database performance.
  Adjusting the configuration settings for SNP.
  
  
  Reduce Data Volume: If possible, reduce the volume of data being processed at one time. This can be done by:
  
  Archiving old data.
  Splitting large planning runs into smaller ones.
  
  
  Check Configuration: Review the SNP configuration settings to ensure they are set up correctly for your business processes.
  Consult SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/CCMS, /SAPAPO/SNP, and SM37 for monitoring and troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for detailed information on SNP configuration and performance tuning.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.