How To Fix /SAPAPO/SNP834 - Error reading Ordkey table from liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SNP -

• Message number: 834

• Message text: Error reading Ordkey table from liveCache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SNP834 - Error reading Ordkey table from liveCache ?

  The SAP error message /SAPAPO/SNP834 Error reading Ordkey table from liveCache typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue accessing the LiveCache database, which is used for storing and managing planning data.
  Causes:
  
  LiveCache Connection Issues: The connection between the SAP system and the LiveCache may be disrupted or misconfigured.
  LiveCache Not Running: The LiveCache service may not be running, leading to an inability to access the required data.
  Data Consistency Issues: There may be inconsistencies or corruption in the data stored in the LiveCache.
  Authorization Issues: The user may not have the necessary authorizations to access the Ordkey table.
  System Resource Limitations: Insufficient memory or other system resources can lead to failures in reading from LiveCache.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache service is running. You can check this in the SAP GUI using transaction code LC10 or LC11.
  Restart LiveCache: If the LiveCache is not responding, consider restarting the LiveCache service. This can often resolve temporary issues.
  Check Connection Settings: Verify the connection settings between the SAP system and LiveCache. Ensure that the configuration is correct and that there are no network issues.
  Review Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the Ordkey table.
  Check for Data Consistency: Use transaction LC10 to check the consistency of the data in LiveCache. If inconsistencies are found, you may need to run consistency checks or repairs.
  Monitor System Resources: Check the system resources (CPU, memory, etc.) to ensure that the system is not under heavy load, which could affect performance.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LC10 (LiveCache Monitor) and LC11 (LiveCache Administration).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review the official SAP documentation for LiveCache and APO for more insights into configuration and troubleshooting.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/SNP834 error effectively.