How To Fix /SAPAPO/SNP564 - Error reading master data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SNP -

• Message number: 564

• Message text: Error reading master data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SNP564 - Error reading master data ?

  The SAP error message /SAPAPO/SNP564 Error reading master data typically occurs in the context of SAP Advanced Planning and Optimization (APO), particularly during the planning process when the system is unable to retrieve the necessary master data for a specific planning object. This can hinder the execution of planning runs or other related processes.
  Causes:
  
  Missing Master Data: The most common cause is that the required master data (like product, location, or resource) is missing or not properly maintained in the system.
  Data Inconsistencies: There may be inconsistencies or errors in the master data that prevent it from being read correctly.
  Authorization Issues: The user executing the planning run may not have the necessary authorizations to access the master data.
  Data Model Issues: The data model may not be correctly set up, or there may be issues with the integration between SAP APO and the source systems (like SAP ERP).
  Buffer Issues: Sometimes, the buffer for master data may be outdated or corrupted, leading to read errors.
  
  Solutions:
  
  Check Master Data: Verify that the required master data exists in the system. This includes checking the relevant product master, location master, and any other related master data.
  Data Consistency Check: Use transaction codes like /SAPAPO/MASTER_DATA_CHECK to perform consistency checks on the master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the master data. This can be checked in the user roles and profiles.
  Rebuild Buffers: If the issue is related to buffer inconsistencies, you can rebuild the buffers using transaction /SAPAPO/BUFFER.
  Integration Check: If the master data is sourced from another system (like SAP ERP), ensure that the integration is functioning correctly and that data is being transferred as expected.
  Review Logs: Check the application logs for more detailed error messages that can provide additional context on what might be causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/MASTER_DATA, /SAPAPO/BUFFER, and /SAPAPO/DP for demand planning.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address known issues.
  Documentation: Review SAP documentation on master data management in APO for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPAPO/SNP564 Error reading master data message.