How To Fix /SAPAPO/SNP537 - Short dump occurred when reading data for optimizer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/SNP -

  • Message number: 537

  • Message text: Short dump occurred when reading data for optimizer

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/SNP537 - Short dump occurred when reading data for optimizer ?

    The SAP error message /SAPAPO/SNP537 indicates that a short dump occurred while reading data for the optimizer in the SAP Advanced Planning and Optimization (APO) module. This error typically arises during the execution of the SNP (Supply Network Planning) optimizer, and it can be caused by various factors. Here’s a breakdown of potential causes, solutions, and related information:

    Causes:

    1. Data Inconsistencies: There may be inconsistencies or corruption in the master data or transaction data that the optimizer is trying to read.
    2. Memory Issues: The system may be running out of memory, especially if the dataset being processed is large.
    3. Configuration Issues: Incorrect configuration settings in the SNP or APO system can lead to errors during optimization runs.
    4. Code Issues: There may be bugs or issues in the custom code or enhancements that are being executed during the optimization process.
    5. Database Issues: Problems with the underlying database, such as locks or performance issues, can also lead to short dumps.

    Solutions:

    1. Check Short Dump Details: Use transaction ST22 to analyze the short dump. This will provide detailed information about the error, including the program and line number where the dump occurred.
    2. Review Master Data: Ensure that all relevant master data (e.g., materials, locations, resources) is consistent and correctly maintained. Look for any missing or incorrect entries.
    3. Increase Memory Allocation: If memory issues are suspected, consider increasing the memory allocation for the SAP system. This can be done by adjusting the instance profile parameters.
    4. Check Configuration: Review the SNP configuration settings to ensure they are set up correctly. This includes checking the planning book settings, key figures, and planning areas.
    5. Debugging: If you have access to the development environment, you can debug the optimizer run to identify the exact point of failure.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Consult SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with the short dump details and any relevant logs.

    Related Information:

    • Transaction Codes:
      • ST22: To view short dumps.
      • SM21: To check system logs for additional error messages.
      • SLG1: To view application logs that may provide more context.
    • Performance Monitoring: Use transaction ST03N to analyze performance and identify any bottlenecks during the optimizer run.
    • Documentation: Refer to the SAP Help Portal for documentation on SNP and optimizer configuration and troubleshooting.

    By following these steps, you should be able to identify the root cause of the /SAPAPO/SNP537 error and implement a suitable solution.

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