How To Fix /SAPAPO/SNP518 - Maximum number of users for server module &1 exceeded


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/SNP -

  • Message number: 518

  • Message text: Maximum number of users for server module &1 exceeded

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/SNP518 - Maximum number of users for server module &1 exceeded ?

    The SAP error message /SAPAPO/SNP518 Maximum number of users for server module &1 exceeded typically occurs in the SAP Advanced Planning and Optimization (APO) module when the number of concurrent users accessing a specific server module exceeds the configured limit. This can happen in scenarios where multiple users are trying to access the same planning function or server module simultaneously.

    Cause:

    1. Concurrent User Limit: Each server module in SAP APO has a predefined limit on the number of concurrent users that can access it. When this limit is reached, new users attempting to access the module will receive this error message.
    2. Configuration Settings: The maximum number of users is defined in the configuration settings of the server module. If the limit is set too low for the number of users in your organization, it can lead to this error.
    3. High Demand: During peak times, such as month-end or during specific planning cycles, the demand for access to the server module may exceed the configured limit.

    Solution:

    1. Increase User Limit:

      • You can increase the maximum number of users allowed for the specific server module. This can be done by accessing the configuration settings in the SAP system.
      • Navigate to the relevant transaction (e.g., /SAPAPO/SDP1 for SNP) and adjust the settings for the server module to allow more concurrent users.
    2. Monitor Usage:

      • Use transaction codes like /SAPAPO/SM04 to monitor active users and their sessions. This can help identify if there are any sessions that can be terminated to free up space for new users.
    3. Load Balancing:

      • If your system architecture allows, consider implementing load balancing across multiple application servers to distribute the user load more evenly.
    4. User Training:

      • Educate users on the best times to access the system to avoid peak usage times, if possible.
    5. System Performance:

      • Ensure that the system is adequately resourced (CPU, memory, etc.) to handle the expected load. Sometimes, performance issues can exacerbate the problem.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
    • Documentation: Review the SAP APO documentation for best practices on configuring server modules and managing user access.
    • Support: If the issue persists after making adjustments, consider reaching out to SAP support for further assistance.

    By addressing the user limit and monitoring system usage, you can mitigate the occurrence of this error and improve overall system performance.

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