How To Fix /SAPAPO/SNP004 - Error when deleting the order header data for product &1 in location &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/SNP -

  • Message number: 004

  • Message text: Error when deleting the order header data for product &1 in location &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/SNP004 - Error when deleting the order header data for product &1 in location &2 ?

    The SAP error message /SAPAPO/SNP004 typically occurs in the SAP Advanced Planning and Optimization (APO) module, specifically within the Supply Network Planning (SNP) component. This error indicates that there is an issue when attempting to delete order header data for a specific product at a given location.

    Cause:

    The error can be caused by several factors, including:

    1. Dependencies on Other Data: The order you are trying to delete may have dependencies or linked data that prevent its deletion. For example, there may be open or dependent orders, or the order might be part of a larger planning process.

    2. Data Integrity Issues: There may be inconsistencies or integrity issues in the data related to the product or location, such as missing or incorrect master data.

    3. Locking Issues: The order might be locked by another user or process, preventing deletion.

    4. Authorization Issues: The user attempting to delete the order may not have the necessary authorizations to perform this action.

    5. System Configuration: There may be specific configuration settings in the system that restrict the deletion of certain types of orders.

    Solution:

    To resolve the /SAPAPO/SNP004 error, you can take the following steps:

    1. Check Dependencies: Review any dependencies related to the order you are trying to delete. Ensure that there are no open or dependent orders that need to be addressed first.

    2. Data Consistency Check: Perform a data consistency check for the product and location. Ensure that all necessary master data is complete and accurate.

    3. Unlock the Order: If the order is locked, identify the user or process that has locked it and resolve the locking issue.

    4. Review Authorizations: Ensure that the user has the necessary authorizations to delete the order. You may need to consult with your SAP security team.

    5. Consult Documentation: Check the SAP documentation or notes related to the specific error message for any additional guidance or known issues.

    6. Use Transaction Codes: Utilize relevant transaction codes (like /SAPAPO/ORDR for order management) to investigate the order details and understand the context of the error.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO, such as /SAPAPO/ORDR for order management and /SAPAPO/SNP for SNP-related activities.
    • SAP Notes: Search for SAP Notes related to the error message /SAPAPO/SNP004 in the SAP Support Portal for any patches or updates that may address the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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