How To Fix /SAPAPO/SEQ820 - Cannot determine order ID (GUID) from order number. &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SEQ -

• Message number: 820

• Message text: Cannot determine order ID (GUID) from order number. &1 &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SEQ820 - Cannot determine order ID (GUID) from order number. &1 &2 &3 ?

  The SAP error message /SAPAPO/SEQ820 Cannot determine order ID (GUID) from order number. &1 &2 &3 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to map a given order number to its corresponding Global Unique Identifier (GUID). This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Order Number Not Found: The order number provided does not exist in the system or has been deleted.
  Data Synchronization Issues: There may be inconsistencies between the APO and the ERP system, especially if the order was created or modified in the ERP system but not properly synchronized with APO.
  Incorrect Configuration: The configuration settings in APO or the integration settings between APO and ERP may not be set up correctly.
  Buffer Issues: The system buffers may not be updated, leading to discrepancies in data retrieval.
  Authorization Issues: The user may not have the necessary authorizations to access the order data.
  
  Solutions:
  
  Verify Order Number: Check if the order number provided in the error message is correct and exists in the system. You can do this by searching for the order in the relevant transaction (e.g., in the ERP system).
  Check Data Synchronization: Ensure that the data between the ERP and APO systems is synchronized. You may need to run the relevant data transfer jobs or check the status of the integration.
  Review Configuration: Check the configuration settings in both APO and ERP to ensure they are correctly set up for order processing.
  Clear Buffers: If you suspect buffer issues, you can try clearing the buffers in the system. This can often resolve discrepancies in data retrieval.
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the order data.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/OM_ORDER to check orders in APO or CO03 in ERP to view order details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.