How To Fix /SAPAPO/SCC086 - Access error occured when changing hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SCC -

• Message number: 086

• Message text: Access error occured when changing hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/SCC086 - Access error occured when changing hierarchy ?

  The SAP error message /SAPAPO/SCC086 typically indicates an access error that occurs when trying to change a hierarchy in the SAP Advanced Planning and Optimization (APO) module. This error can arise due to various reasons, including authorization issues, data inconsistencies, or configuration problems.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to change the hierarchy. This is the most common cause of access errors in SAP.
  Data Locking: The hierarchy or the data being modified may be locked by another user or process, preventing changes.
  Inconsistent Data: There may be inconsistencies in the hierarchy data that prevent it from being modified.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to access errors when attempting to change hierarchies.
  
  Solutions:
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to change the hierarchy. This can be done by checking the user's roles and authorizations in transaction SU53 or SU01.
  If necessary, request additional authorizations from your SAP security team.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check if there are any locks on the hierarchy or related data. If locks are found, determine the user or process that is holding the lock and resolve it accordingly.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the hierarchy data. This can be done using transaction /SAPAPO/HEA_CHECK or similar tools available in your SAP system.
  If inconsistencies are found, they may need to be corrected before changes can be made.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the hierarchy in the APO system. Ensure that all necessary settings are correctly configured.
  If there are any recent changes to the configuration, review those changes to see if they might be causing the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken to reproduce it.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53, SM12, and /SAPAPO/HEA_CHECK for troubleshooting.
  User Roles: Understand the roles and authorizations required for users to manage hierarchies in APO.
  Documentation: Review SAP documentation related to hierarchy management in APO for best practices and guidelines.
  
  By following these steps, you should be able to identify and resolve the cause of the /SAPAPO/SCC086 error message.