How To Fix /SAPAPO/RSP_OM815 - Error occurred when updating order: Processing has been canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_OM -

• Message number: 815

• Message text: Error occurred when updating order: Processing has been canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_OM815 - Error occurred when updating order: Processing has been canceled ?

  The SAP error message /SAPAPO/RSP_OM815 indicates that there was an issue when trying to update an order in the Advanced Planning and Optimization (APO) module. The message "Error occurred when updating order: Processing has been canceled" suggests that the system encountered a problem that prevented the successful update of the order.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the order, such as missing or incorrect information.
  Locking Issues: The order might be locked by another process or user, preventing updates.
  Configuration Issues: There could be configuration problems in the APO system that affect order processing.
  Authorization Issues: The user attempting to update the order may not have the necessary authorizations.
  System Errors: There could be underlying system errors or bugs that are causing the update to fail.
  
  Solutions:
  
  Check Data Consistency: Review the order data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Release Locks: If the order is locked, identify the user or process that is holding the lock and resolve it. You can use transaction codes like SM12 to check for locks.
  Review Configuration: Check the configuration settings in the APO system to ensure they are set up correctly for order processing.
  Check Authorizations: Verify that the user has the necessary authorizations to update the order. This can be done through transaction SU53 or by consulting with your security team.
  Analyze System Logs: Use transaction SLG1 to check the application logs for any additional error messages or details that can provide more context about the failure.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and SM12 (Display and Delete Locks).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant logs.
  Documentation: Review SAP documentation related to order processing in APO for any additional insights or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.