How To Fix /SAPAPO/RSP_OM810 - Only one logon group can be used within a process

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_OM -

• Message number: 810

• Message text: Only one logon group can be used within a process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_OM810 - Only one logon group can be used within a process ?

  The SAP error message /SAPAPO/RSP_OM810: Only one logon group can be used within a process typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the configuration of logon groups in a background processing scenario. This error indicates that the system is trying to use multiple logon groups for a single process, which is not allowed.
  Cause:
  
  Multiple Logon Groups: The process is attempting to access multiple logon groups simultaneously. In SAP, a logon group is a collection of application servers that can be used for load balancing. Each process should only use one logon group at a time.
  Configuration Issues: There may be a misconfiguration in the background job settings or in the way the process is defined.
  Parallel Processing: If the process is set to run in parallel and is trying to access different logon groups, this error can occur.
  
  Solution:
  
  Check Job Configuration: Review the configuration of the background job that is triggering this error. Ensure that it is set to use a single logon group.
  Adjust Logon Group Settings: If you are using a custom logon group, ensure that it is correctly defined and that all servers in the group are available.
  Modify Process Definition: If the process is defined in a way that it can access multiple logon groups, modify it to restrict it to a single logon group.
  Use Transaction SM51: You can use transaction SM51 to check the active application servers and their logon groups. Ensure that the job is targeting the correct logon group.
  Check for Parallel Processing: If the job is set to run in parallel, consider changing it to run sequentially or ensure that all parallel jobs are using the same logon group.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration.
  Documentation: Review the SAP APO documentation for best practices on configuring background jobs and logon groups.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with details about the job configuration and the context in which the error occurs.
  
  By following these steps, you should be able to resolve the error and ensure that your processes are configured correctly to use a single logon group.