How To Fix /SAPAPO/RSP_OM421 - Error saving planning version data to liveCache &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_OM -

• Message number: 421

• Message text: Error saving planning version data to liveCache &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_OM421 - Error saving planning version data to liveCache &1 ?

  The SAP error message /SAPAPO/RSP_OM421 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue saving planning version data to the liveCache. This error can arise due to various reasons, including data inconsistencies, issues with the liveCache itself, or problems with the planning version configuration.
  Causes:
  
  LiveCache Issues: The liveCache may be down, not properly configured, or experiencing performance issues.
  Data Inconsistencies: There may be inconsistencies in the data being saved, such as invalid or missing entries.
  Locking Issues: The planning version might be locked by another process, preventing the current operation from completing.
  Memory Issues: Insufficient memory allocation for the liveCache can lead to failures when trying to save large datasets.
  Configuration Errors: Incorrect settings in the planning version or liveCache configuration can lead to this error.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the liveCache is up and running. You can check the status using transaction code LC10 or LC11 in SAP.
  Review Logs: Check the application logs for more detailed error messages that can provide insights into the specific issue. Use transaction code SLG1 to view logs.
  Data Consistency Check: Run consistency checks on the planning version data to identify and resolve any inconsistencies.
  Unlock Planning Version: If the planning version is locked, you may need to unlock it. You can use transaction code SMD to check for locks.
  Increase Memory Allocation: If memory issues are suspected, consider increasing the memory allocation for the liveCache.
  Reconfigure Planning Version: Review the configuration settings for the planning version to ensure they are correct and complete.
  Restart LiveCache: If all else fails, restarting the liveCache may resolve transient issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LC10, LC11, SMD, and SLG1 for monitoring and troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP APO documentation for best practices on managing planning versions and liveCache.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.