How To Fix /SAPAPO/RSP_OM165 - Order &1: Error occurred when accessing where-used list (error number &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_OM -

• Message number: 165

• Message text: Order &1: Error occurred when accessing where-used list (error number &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_OM165 - Order &1: Error occurred when accessing where-used list (error number &2) ?

  The SAP error message /SAPAPO/RSP_OM165 indicates that there was an issue when trying to access the where-used list for a specific order in the SAP Advanced Planning and Optimization (APO) module. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the master data or transaction data related to the order.
  Authorization Issues: The user may not have the necessary authorizations to access the where-used list.
  System Configuration: There could be configuration issues in the APO system that prevent the where-used list from being accessed.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Missing or Incomplete Data: Required data for the order may be missing or incomplete, leading to the inability to generate the where-used list.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the master data (e.g., materials, resources) and transaction data (e.g., orders, production plans) for consistency.
  Use transaction codes like /SAPAPO/OM17 to check for inconsistencies.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the where-used list.
  Check the user roles and profiles in the SAP system.
  
  
  
  System Configuration:
  
  Review the configuration settings in the APO system to ensure that they are set up correctly for accessing the where-used list.
  Consult with your SAP Basis or APO configuration team if needed.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SLG1) for any related error messages that could provide more context.
  Monitor system performance and database connectivity to identify any potential issues.
  
  
  
  Data Completeness:
  
  Ensure that all required data for the order is complete and correctly maintained.
  If necessary, update or correct any missing or incomplete data.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17 for checking order details and /SAPAPO/OM01 for order management.
  SAP Documentation: Refer to the official SAP documentation for APO for more detailed information on order management and where-used lists.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.