How To Fix /SAPAPO/RSP_OM100 - Unknown error has occurred in the liveCache (error number &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_OM -

• Message number: 100

• Message text: Unknown error has occurred in the liveCache (error number &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_OM100 - Unknown error has occurred in the liveCache (error number &1) ?

  The SAP error message /SAPAPO/RSP_OM100 Unknown error has occurred in the liveCache (error number &1) typically indicates that there is an issue with the LiveCache component of SAP Advanced Planning and Optimization (APO). LiveCache is a database that is used to store and manage planning data in real-time.
  Possible Causes:
  
  Database Issues: The LiveCache database may be experiencing corruption or other issues that prevent it from functioning correctly.
  Memory Issues: Insufficient memory allocation for LiveCache can lead to performance problems and errors.
  Configuration Problems: Incorrect configuration settings in the LiveCache or APO system can lead to unexpected errors.
  Network Issues: Connectivity problems between the application server and the LiveCache server can cause communication failures.
  Version Compatibility: Incompatibility between the versions of SAP APO and LiveCache can lead to errors.
  Data Integrity Issues: Problems with the data being processed, such as invalid or corrupted data, can trigger errors.
  
  Solutions:
  
  Check LiveCache Status: Use transaction code /SAPAPO/LC10 to check the status of the LiveCache. Ensure that it is running properly.
  Restart LiveCache: If the LiveCache is not responding, consider restarting it. This can often resolve temporary issues.
  Check System Logs: Review the system logs (transaction code SM21) and LiveCache logs for any additional error messages that can provide more context.
  Memory Configuration: Ensure that the memory settings for LiveCache are adequate. You may need to adjust the parameters in the instance profile.
  Database Consistency Check: Run consistency checks on the LiveCache database to identify and resolve any corruption issues.
  Update Software: Ensure that you are using compatible versions of SAP APO and LiveCache. If necessary, apply patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error number and any relevant logs for further analysis.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 for LiveCache monitoring and /SAPAPO/OM01 for order management.
  Documentation: Refer to SAP documentation for LiveCache and APO for detailed configuration and troubleshooting steps.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  By following these steps, you should be able to diagnose and resolve the error related to LiveCache in SAP APO.