How To Fix /SAPAPO/RSP_INFO017 - Error when reading the characteristic values

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP_INFO -

• Message number: 017

• Message text: Error when reading the characteristic values

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP_INFO017 - Error when reading the characteristic values ?

  The SAP error message /SAPAPO/RSP_INFO017 typically indicates an issue related to reading characteristic values in the Advanced Planning and Optimization (APO) module of SAP. This error can occur in various scenarios, such as during planning, data extraction, or when working with characteristics in the system.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Characteristic Values: The characteristic values that are being referenced may not exist in the system or may not be properly defined.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from reading the characteristic values correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic values.
  Configuration Issues: There may be configuration problems in the APO system that affect how characteristic values are defined or accessed.
  Transport Issues: If the system has recently undergone a transport of changes, there may be issues with the transport that affect characteristic values.
  
  Solution:
  To resolve the /SAPAPO/RSP_INFO017 error, you can take the following steps:
  
  
  Check Characteristic Definitions:
  
  Go to the transaction code CT04 to check the definitions of the characteristics involved. Ensure that the characteristic values are correctly defined and active.
  
  
  
  Validate Master Data:
  
  Use transaction codes like CIF or CIF1 to check the consistency of master data. Ensure that all necessary data is available and correctly maintained.
  
  
  
  Review Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary permissions to access the characteristic values. You can use transaction code SU53 to analyze authorization issues.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the APO system to ensure that they are set up correctly. This may involve checking the settings in the APO system for characteristics and key figures.
  
  
  
  Analyze Transport Issues:
  
  If the error occurred after a transport, check the transport logs for any errors or warnings that may indicate issues with the transport of characteristic values.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CT04 (Characteristic), CIF (Core Interface), and SU53 (Authorization Check).
  SAP Documentation: Refer to the official SAP documentation for APO for detailed information on characteristics and planning.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/RSP_INFO017 error effectively. If the problem persists, consider reaching out to SAP support for further assistance.