How To Fix /SAPAPO/RSP01165 - Order &1: Error occurred when accessing where-used list (error number &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP01 -

• Message number: 165

• Message text: Order &1: Error occurred when accessing where-used list (error number &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP01165 - Order &1: Error occurred when accessing where-used list (error number &2) ?

  The SAP error message /SAPAPO/RSP01165 indicates that there was an issue when trying to access the where-used list for a specific order in the SAP Advanced Planning and Optimization (APO) module. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Cause
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the order or related master data.
  Authorization Issues: The user may not have the necessary authorizations to access the where-used list.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures in accessing the required data.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to errors when trying to access certain functionalities.
  Technical Issues: There may be underlying technical issues, such as database problems or issues with the APO application itself.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify that the order and its related master data (like materials, resources, etc.) are consistent and complete.
  Use transaction codes like /SAPAPO/OM17 to check the order details and ensure all necessary data is present.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate authorizations to access the where-used list. This can be checked with the help of your SAP security team.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is slow, consider running the transaction during off-peak hours or optimizing the system performance.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the APO system to ensure they are set up correctly. This may involve checking settings related to the order type or planning area.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consult the SAP support team or check SAP Notes for any known issues related to this error message. You can search for relevant SAP Notes in the SAP Support Portal.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require technical expertise.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in APO, such as /SAPAPO/OM17 for order management and /SAPAPO/MC90 for checking master data.
  Documentation: Review SAP documentation for APO to understand the where-used list functionality and any prerequisites for accessing it.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.