How To Fix /SAPAPO/RSP835 - COM Routine Call Failed with System Error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP -

• Message number: 835

• Message text: COM Routine Call Failed with System Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP835 - COM Routine Call Failed with System Error ?

  The SAP error message /SAPAPO/RSP835 COM Routine Call Failed with System Error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is a failure in a communication routine or a function module call. This error can arise due to various reasons, including system configuration issues, network problems, or issues with the underlying data.
  Causes:
  
  Network Issues: Problems with network connectivity between the SAP system and external systems or services.
  Configuration Errors: Incorrect settings in the APO system or in the integration with other SAP modules or external systems.
  Data Issues: Inconsistent or corrupted data being processed by the COM (Collaborative Order Management) routines.
  System Resource Limitations: Insufficient memory or processing power on the server where the APO system is running.
  Authorization Issues: Lack of necessary authorizations for the user or process trying to execute the COM routine.
  Software Bugs: Potential bugs in the SAP software or in custom code that may be affecting the execution of the routine.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting communication between systems. Use tools like ping or traceroute to diagnose connectivity.
  Review Configuration Settings: Verify that all relevant configuration settings in APO and related systems are correct. This includes checking settings in transaction codes like /SAPAPO/OM17 for order management.
  Data Validation: Check the data being processed for inconsistencies or corruption. Use transaction codes like /SAPAPO/SDP94 to analyze the data.
  Monitor System Resources: Check the system logs and performance metrics to ensure that the server has adequate resources (CPU, memory, etc.) to handle the processes.
  Check Authorizations: Ensure that the user executing the routine has the necessary authorizations. Use transaction code SU53 to analyze authorization issues.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  SAP Notes and Support: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error. You can also reach out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17, /SAPAPO/SDP94, and SLG1 for monitoring and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to APO and COM for best practices and troubleshooting guidelines.
  
  By systematically addressing these areas, you should be able to identify and resolve the underlying cause of the /SAPAPO/RSP835 error.