How To Fix /SAPAPO/RSP640 - Where-used list matrix was not created in the liveCache; &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RSP -

• Message number: 640

• Message text: Where-used list matrix was not created in the liveCache; &1 &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RSP640 - Where-used list matrix was not created in the liveCache; &1 &2 &3 ?

  The SAP error message /SAPAPO/RSP640 indicates that the "where-used list matrix was not created in the liveCache." This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the liveCache, which is a key component for storing and processing planning data.
  Causes:
  
  LiveCache Issues: The liveCache may not be properly configured, or it may be down or not accessible.
  Data Consistency: There may be inconsistencies in the data that prevent the where-used list from being generated.
  Memory Issues: The liveCache may be running out of memory or resources, leading to failures in processing requests.
  Authorization Issues: The user may not have the necessary authorizations to create or access the where-used list.
  System Configuration: Incorrect settings in the APO system or liveCache configuration can lead to this error.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the liveCache is up and running. You can check the status using transaction codes like /SAPAPO/LC10 or /SAPAPO/LC20.
  Restart LiveCache: If the liveCache is down, restart it. This can often resolve temporary issues.
  Check Data Consistency: Run consistency checks on the data in the APO system to ensure there are no inconsistencies that could be causing the error.
  Monitor Memory Usage: Check the memory usage of the liveCache. If it is running low, consider increasing the allocated memory or optimizing the data stored in it.
  Review Authorizations: Ensure that the user has the necessary authorizations to create and access the where-used list.
  System Configuration Review: Review the configuration settings for both the APO system and the liveCache to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 (LiveCache Monitor) and /SAPAPO/LC20 (LiveCache Administration).
  SAP Documentation: Refer to the official SAP documentation for APO and liveCache for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or reach out to SAP support for further assistance.