How To Fix /SAPAPO/RRP036 - Order &1: ORDKEY entry unreliable (Application: &2, ext. type: &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RRP -

• Message number: 036

• Message text: Order &1: ORDKEY entry unreliable (Application: &2, ext. type: &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RRP036 - Order &1: ORDKEY entry unreliable (Application: &2, ext. type: &3) ?

  The SAP error message /SAPAPO/RRP036 Order &1: ORDKEY entry unreliable (Application: &2, ext. type: &3) typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the order key (ORDKEY) in the system. This error indicates that the system has identified the order key as unreliable, which can lead to issues in planning and execution processes.
  Causes:
  
  Data Inconsistency: The order key may not be properly linked to the relevant application or external type, leading to inconsistencies in the data.
  Missing or Incorrect Data: The order may be missing critical information or may have been incorrectly entered, causing the system to flag it as unreliable.
  Integration Issues: If the order data is being pulled from another system (like an ERP system), there may be integration issues that result in incomplete or incorrect data being transferred.
  Master Data Issues: Problems with master data (like material master, vendor master, etc.) can also lead to unreliable order keys.
  Custom Development: If there are custom developments or enhancements in the system, they may inadvertently cause issues with how order keys are processed.
  
  Solutions:
  
  Check Data Consistency: Verify the order key and ensure that it is correctly linked to the relevant application and external type. You can use transaction codes like /SAPAPO/RRP3 to check the order details.
  Review Order Details: Look into the specific order mentioned in the error message. Check for any missing or incorrect data that may need to be corrected.
  Integration Monitoring: If the order data is coming from another system, check the integration points and ensure that data is being transferred correctly. Look for any error logs or messages in the integration layer.
  Master Data Validation: Ensure that all relevant master data is complete and accurate. This includes checking material, vendor, and customer data.
  Consult Documentation: Review any custom developments or enhancements that may affect order processing. Ensure that they are functioning as intended.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on resolving it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/RRP3 (to display orders) and /SAPAPO/RRP4 (to display planning results).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you suspect it may be a bug or require deeper investigation.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.