How To Fix /SAPAPO/RET_MESSAGES897 - Password is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RET_MESSAGES -

• Message number: 897

• Message text: Password is not correct

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RET_MESSAGES897 - Password is not correct ?

  The SAP error message /SAPAPO/RET_MESSAGES897 indicating "Password is not correct" typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with user authentication. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Password: The most common cause is that the user has entered an incorrect password.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired and needs to be reset.
  Profile Issues: There may be issues with the user profile or authorization settings in the SAP system.
  System Configuration: There could be configuration issues in the SAP system related to user authentication.
  
  Solutions:
  
  Verify Password: Ensure that the password being entered is correct. Check for any typos or case sensitivity.
  Reset Password: If the password is forgotten or expired, reset the password using the appropriate transaction (e.g., SU01 for user maintenance).
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction SU01 or SU10 for mass user maintenance.
  Check User Profile: Review the user profile to ensure that the user has the necessary authorizations and that there are no restrictions preventing login.
  Password Policy: Ensure that the password complies with the organization's password policy (length, complexity, etc.).
  System Logs: Check the system logs for any additional error messages or information that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SM21: System Log
  SUIM: User Information System
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user authentication and password management.
  Security Settings: Review the security settings in the SAP system to ensure they are configured correctly for user authentication.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.