How To Fix /SAPAPO/RELEASE808 - A liveCache error occurred (Scheduling agreement &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/RELEASE -

• Message number: 808

• Message text: A liveCache error occurred (Scheduling agreement &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/RELEASE808 - A liveCache error occurred (Scheduling agreement &2) ?

  The SAP error message /SAPAPO/RELEASE808 A liveCache error occurred (Scheduling agreement &2) typically indicates that there is an issue with the LiveCache system in SAP Advanced Planning and Optimization (APO). This error can occur during operations that involve scheduling agreements, such as when trying to release or process them.
  Causes:
  
  LiveCache Connectivity Issues: There may be a problem with the connection between the SAP system and the LiveCache database.
  Data Integrity Issues: Corrupted or inconsistent data in the LiveCache can lead to errors when trying to access or manipulate scheduling agreements.
  Locking Issues: If another process is locking the data that you are trying to access, it can result in this error.
  Configuration Issues: Incorrect configuration settings in the APO or LiveCache can lead to operational failures.
  Resource Limitations: The LiveCache may be running out of memory or other resources, causing it to fail when processing requests.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache is up and running. You can check the status using transaction code /SAPAPO/LC10 or /SAPAPO/LC20.
  Restart LiveCache: If the LiveCache is not responding, consider restarting it. This can often resolve temporary issues.
  Check for Locks: Use transaction code SM12 to check for any locks on the relevant data. If you find locks that are no longer needed, you can delete them.
  Data Consistency Check: Run consistency checks on the data in the LiveCache. You can use transaction /SAPAPO/LC10 to perform checks and repairs.
  Review Configuration: Ensure that the configuration settings for both APO and LiveCache are correct. This includes checking the settings for scheduling agreements.
  Monitor System Resources: Check the system resources (CPU, memory, etc.) on the server where LiveCache is running. If resources are low, consider optimizing or upgrading the server.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10, /SAPAPO/LC20, and SM12 for monitoring and troubleshooting.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review the official SAP documentation for APO and LiveCache for additional troubleshooting steps and best practices.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/RELEASE808 error effectively.