How To Fix /SAPAPO/PUIA_MESS073 - No customer location could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PUIA_MESS -

• Message number: 073

• Message text: No customer location could be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PUIA_MESS073 - No customer location could be determined ?

  The SAP error message /SAPAPO/PUIA_MESS073 indicates that the system was unable to determine a customer location during a process in the Advanced Planning and Optimization (APO) module. This error typically arises in scenarios involving demand planning, supply network planning, or when trying to create or process orders that require customer location data.
  Causes:
  
  Missing Master Data: The customer master data may not be properly maintained. This includes missing or incorrect entries for customer locations in the system.
  Incorrect Configuration: The configuration settings in the APO system may not be set up correctly to link customers with their respective locations.
  Data Transfer Issues: If data is being transferred from another system (like SAP ERP), there may be issues with the data transfer that result in missing customer location information.
  Inconsistent Data: There may be inconsistencies between the customer data in the ERP and APO systems, leading to the inability to determine the location.
  Planning Area Settings: The planning area may not be correctly set up to include customer location data.
  
  Solutions:
  
  Check Customer Master Data: Verify that the customer master data is complete and accurate. Ensure that all necessary fields, including customer location, are filled out correctly.
  Review Configuration: Check the configuration settings in the APO system to ensure that customer locations are correctly linked to the relevant planning areas and processes.
  Data Synchronization: If data is being transferred from another system, ensure that the data transfer is functioning correctly and that all necessary data is being transferred.
  Consistency Check: Perform a consistency check between the ERP and APO systems to identify any discrepancies in customer data.
  Planning Area Review: Review the settings of the planning area to ensure that it is configured to handle customer location data appropriately.
  Debugging: If the issue persists, consider using debugging tools to trace the process and identify where the failure to determine the customer location occurs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to check customer master data or CIF (Core Interface) for data transfer issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for APO to understand the requirements for customer location data and how it is used in planning processes.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.