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How To Fix /SAPAPO/PUIA_MESS021 - Error during initialization of Planning Service Manager


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/PUIA_MESS -

  • Message number: 021

  • Message text: Error during initialization of Planning Service Manager

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/PUIA_MESS021 - Error during initialization of Planning Service Manager ?

    The SAP error message /SAPAPO/PUIA_MESS021 indicates that there is an issue during the initialization of the Planning Service Manager (PSM) in SAP Advanced Planning and Optimization (APO). This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.

    Possible Causes:

    1. Configuration Issues: Incorrect or incomplete configuration settings in the Planning Service Manager can lead to initialization errors.
    2. Authorization Problems: The user may not have the necessary authorizations to access the Planning Service Manager.
    3. System Resource Limitations: Insufficient system resources (like memory or CPU) can prevent the PSM from initializing properly.
    4. Network Issues: Problems with network connectivity can affect the communication between the PSM and other components.
    5. Software Bugs: There may be bugs in the version of SAP APO you are using that could lead to this error.
    6. Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can also cause this error.

    Solutions:

    1. Check Configuration: Review the configuration settings for the Planning Service Manager. Ensure that all necessary parameters are correctly set.
    2. Verify Authorizations: Ensure that the user has the required authorizations to access and use the Planning Service Manager.
    3. Monitor System Resources: Check the system resources (CPU, memory, etc.) to ensure that they are sufficient for the PSM to operate. If necessary, allocate more resources.
    4. Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the PSM and other components.
    5. Update Software: Check for any available patches or updates for your SAP APO system that may address known bugs.
    6. Database Check: Verify the health of the database and ensure that it is functioning correctly. Look for any error logs that might indicate issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
    • Transaction Codes: Use transaction codes like /SAPAPO/PSM to access the Planning Service Manager and check its status.
    • Logs and Traces: Review system logs and traces for more detailed error messages that can provide clues about the root cause of the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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