How To Fix /SAPAPO/PRP172 - Promotion key figure and promotion level have not yet been maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PRP -

• Message number: 172

• Message text: Promotion key figure and promotion level have not yet been maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PRP172 - Promotion key figure and promotion level have not yet been maintained ?

  The SAP error message /SAPAPO/PRP172 indicates that a promotion key figure and promotion level have not been maintained in the system. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO), particularly when working with promotion planning in the Demand Planning (DP) module.
  Cause:
  
  Missing Configuration: The promotion key figure or promotion level has not been defined in the system. This can happen if the necessary settings were not completed during the configuration of the promotion planning process.
  Data Entry Error: The user may have attempted to execute a planning function or transaction that requires promotion data, but the relevant key figures or levels have not been set up.
  Master Data Issues: The master data related to promotions may not be properly maintained, leading to this error when trying to access or analyze promotion-related data.
  
  Solution:
  
  
  Maintain Promotion Key Figures:
  
  Go to the configuration settings in SAP APO.
  Navigate to the section for maintaining key figures and ensure that the promotion key figures are defined and activated.
  Check if the key figures are assigned to the relevant planning area.
  
  
  
  Define Promotion Levels:
  
  Similarly, ensure that the promotion levels are defined in the system.
  This can typically be done in the same configuration area where key figures are maintained.
  
  
  
  Check Master Data:
  
  Verify that the master data for promotions is correctly maintained. This includes checking the promotion master data and ensuring that all necessary fields are filled out.
  
  
  
  Review Planning Area Settings:
  
  Ensure that the planning area you are working with is correctly set up to include the promotion key figures and levels.
  Check the planning book settings to ensure that the promotion key figures are included in the planning book layout.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on how to maintain promotion key figures and levels.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SAPAPO/DP for demand planning or /SAPAPO/MC62 for maintaining key figures.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to promotion planning.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to maintain key figures and levels in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP APO for further assistance.