How To Fix /SAPAPO/PRP103 - Promotion & could not be saved due to user exit

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PRP -

• Message number: 103

• Message text: Promotion & could not be saved due to user exit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PRP103 - Promotion & could not be saved due to user exit ?

  The SAP error message /SAPAPO/PRP103 Promotion & could not be saved due to user exit typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with a user exit that is preventing the saving of a promotion. This error can arise due to various reasons, including incorrect logic in the user exit, missing data, or validation failures.
  Causes:
  
  User Exit Logic: The user exit associated with the promotion might contain logic that is not allowing the promotion to be saved. This could be due to conditions that are not met or errors in the code.
  Data Validation: The data being entered for the promotion may not meet the required criteria set in the user exit, leading to a rejection of the save operation.
  Configuration Issues: There may be configuration settings in the APO system that are not aligned with the promotion data being processed.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation, which could trigger the user exit to prevent saving.
  
  Solutions:
  
  Check User Exit Code: Review the code in the user exit that is being triggered when trying to save the promotion. Look for any conditions that might be causing the save to fail and adjust the logic as necessary.
  Data Validation: Ensure that all required fields for the promotion are filled out correctly and that the data adheres to any validation rules defined in the user exit.
  Debugging: Use the debugging tools in SAP to step through the user exit code when attempting to save the promotion. This can help identify the exact point of failure.
  Review Configuration: Check the configuration settings related to promotions in the APO system to ensure they are set up correctly.
  Authorization Check: Verify that the user has the necessary authorizations to create or modify promotions in the system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific user exit being used to understand its intended functionality and any known issues.
  
  Related Information:
  
  User Exits in SAP: User exits are predefined points in the SAP code where custom code can be added. They are often used to implement custom business logic.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/PRP for promotions and /SAPAPO/PRP1 for promotion planning.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific user exit or promotion functionality.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be beneficial to involve your SAP Basis or development team for further investigation.