How To Fix /SAPAPO/PP_OPTIMIZER164 - Product &2 at location &3: COM error &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PP_OPTIMIZER -

• Message number: 164

• Message text: Product &2 at location &3: COM error &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PP_OPTIMIZER164 - Product &2 at location &3: COM error &1 ?

  The SAP error message /SAPAPO/PP_OPTIMIZER164 typically indicates a communication error (COM error) that occurs during the execution of the SAP APO (Advanced Planning and Optimization) optimizer. This error can arise due to various reasons, including issues with the configuration, data inconsistencies, or problems with the underlying system components.
  Cause:
  
  COM Error: The error message indicates a communication error, which could be due to issues with the connection between the SAP system and external components or services.
  Data Issues: There may be inconsistencies or missing data related to the product or location specified in the error message.
  Configuration Problems: Incorrect configuration settings in the APO system or in the optimizer settings can lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or communication failures.
  
  Solution:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the COM error.
  Validate Data: Ensure that the product and location specified in the error message have valid and complete data. Check for any missing master data or configuration settings.
  Review Configuration: Verify the configuration settings for the optimizer and ensure that they are set up correctly. This includes checking the planning area, planning version, and other relevant settings.
  System Performance: Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the optimizer runs during off-peak hours.
  Re-run the Optimizer: After addressing any identified issues, try re-running the optimizer to see if the error persists.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like /SAPAPO/OPTIMIZER to access the optimizer settings and configurations.
  SAP Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance, providing them with the error details and any logs you have reviewed.
  Documentation: Refer to the official SAP documentation for APO and the optimizer for more detailed information on configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the /SAPAPO/PP_OPTIMIZER164 error.