How To Fix /SAPAPO/PINV021 - The average no. of days per month not maintained in the service profile

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PINV -

• Message number: 021

• Message text: The average no. of days per month not maintained in the service profile

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PINV021 - The average no. of days per month not maintained in the service profile ?

  The SAP error message /SAPAPO/PINV021 indicates that the average number of days per month has not been maintained in the service profile for a specific planning area in SAP Advanced Planning and Optimization (APO). This is a common issue that can arise when configuring service profiles for planning purposes.
  Cause:
  The error occurs because the system requires the average number of days per month to be defined in the service profile to perform certain calculations related to planning, such as demand planning or supply network planning. If this value is not set, the system cannot proceed with the planning process, leading to the error message.
  Solution:
  To resolve this error, you need to maintain the average number of days per month in the service profile. Here are the steps to do this:
  
  
  Access the Service Profile:
  
  Go to the SAP Easy Access screen.
  Navigate to the transaction code for maintaining service profiles, typically SPRO (Customizing) or directly to the relevant transaction for service profile maintenance.
  
  
  
  Maintain Average Days:
  
  Find the relevant service profile that is causing the error.
  Look for the section where you can maintain the average number of days per month.
  Enter the appropriate value (usually, this is set to 30 or 31 depending on your business requirements).
  
  
  
  Save Changes:
  
  After entering the required information, save your changes.
  
  
  
  Re-run the Planning Process:
  
  After maintaining the average number of days, re-run the planning process that triggered the error to check if the issue is resolved.
  
  
  
  Related Information:
  
  Service Profiles: Service profiles in SAP APO are used to define various parameters for planning, including lead times, service levels, and other key metrics that affect supply chain planning.
  Planning Areas: Ensure that the service profile is correctly assigned to the relevant planning area.
  Documentation: Refer to SAP documentation or help files for more detailed information on service profiles and their configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP94 for demand planning or /SAPAPO/MC90 for configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or APO functional team for further investigation, as there may be additional configuration or data issues that need to be addressed.