How To Fix /SAPAPO/PFCS_MESS704 - Start: Delete liveCache orders

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PFCS_MESS -

• Message number: 704

• Message text: Start: Delete liveCache orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PFCS_MESS704 - Start: Delete liveCache orders ?

  The SAP error message /SAPAPO/PFCS_MESS704 typically indicates an issue related to the deletion of liveCache orders in the SAP Advanced Planning and Optimization (APO) system. This error can occur during various operations, such as when trying to delete or manage orders in the liveCache.
  Cause:
  The error message /SAPAPO/PFCS_MESS704 can be caused by several factors, including:
  
  Data Integrity Issues: There may be inconsistencies or integrity issues in the data stored in the liveCache.
  Locks on Data: The orders you are trying to delete may be locked by another process or user, preventing the deletion.
  System Configuration: Incorrect configuration settings in the APO system or liveCache can lead to this error.
  Technical Issues: There may be underlying technical issues with the liveCache itself, such as memory problems or corruption.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the orders you are trying to delete. If there are locks, you may need to wait for them to be released or manually unlock them if appropriate.
  
  
  Data Consistency Check: Perform a consistency check on the liveCache data. You can use transaction /SAPAPO/LC10 to check the consistency of the liveCache.
  
  
  Delete Orders in Batches: If you are trying to delete a large number of orders, consider deleting them in smaller batches to avoid overwhelming the system.
  
  
  Review Configuration: Check the configuration settings in the APO system to ensure they are set up correctly for liveCache operations.
  
  
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SLG1 to view application logs.
  
  
  Restart liveCache: If the issue persists, consider restarting the liveCache instance. This can sometimes resolve temporary issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10, SM12, and SLG1 for managing liveCache and checking locks and logs.
  Documentation: Review SAP documentation related to liveCache and APO for best practices and troubleshooting guidelines.
  System Performance: Monitor the performance of the liveCache and the overall APO system to ensure it is operating optimally.
  
  By following these steps, you should be able to diagnose and resolve the error message /SAPAPO/PFCS_MESS704 effectively.