How To Fix /SAPAPO/PDEM_GEN_SRV112 - Error in raw data: customer not filled (Ord. &1, Item. &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_GEN_SRV -

• Message number: 112

• Message text: Error in raw data: customer not filled (Ord. &1, Item. &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_GEN_SRV112 - Error in raw data: customer not filled (Ord. &1, Item. &2) ?

  The SAP error message /SAPAPO/PDEM_GEN_SRV112 indicates that there is an issue with the raw data in the context of Advanced Planning and Optimization (APO) within SAP. Specifically, the error message states that the customer field is not filled for a particular order and item combination. This can occur in various scenarios, such as during the planning process, data uploads, or when processing orders.
  Cause:
  The primary cause of this error is that the customer information is missing for the specified order and item. This could happen due to:
  
  Data Entry Issues: The customer field was not populated during the order creation or data upload process.
  Master Data Inconsistencies: The customer master data may not be correctly maintained or linked to the order.
  Integration Issues: If data is being transferred from another system (like an ERP system), there may be issues in the data mapping or transfer process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Order Details:
  
  Go to the order in question (using transaction codes like CO03 for production orders or VA03 for sales orders) and verify if the customer field is indeed empty.
  If it is empty, fill in the customer information as required.
  
  
  
  Review Master Data:
  
  Ensure that the customer master data is correctly maintained in the system. You can check this using transaction code XD03 (for general customer data).
  Make sure that the customer is assigned to the relevant sales area and that all necessary data is filled out.
  
  
  
  Data Uploads:
  
  If the error occurred during a data upload, review the upload file or process to ensure that the customer field is included and populated correctly.
  Check the mapping of fields in the upload process to ensure that the customer data is being transferred correctly.
  
  
  
  Integration Checks:
  
  If the data is coming from another system, verify the integration settings and ensure that the customer data is being sent correctly.
  Check for any error logs or messages in the integration process that might indicate issues with customer data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO03, VA03, XD03, and others that may help in diagnosing the issue.
  SAP Notes: Search for SAP Notes related to /SAPAPO/PDEM_GEN_SRV112 for any known issues or fixes.
  APO Configuration: Ensure that your APO configuration is set up correctly, especially in relation to customer and order data.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message.