How To Fix /SAPAPO/PDEM_GEN_SRV072 - Product &1 in BOD &2 was not processed due to an error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_GEN_SRV -

• Message number: 072

• Message text: Product &1 in BOD &2 was not processed due to an error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_GEN_SRV072 - Product &1 in BOD &2 was not processed due to an error ?

  The SAP error message /SAPAPO/PDEM_GEN_SRV072 indicates that there was an issue processing a product in a Business Object Document (BOD) within the SAP Advanced Planning and Optimization (APO) system. This error typically arises in the context of data transfer or integration processes, particularly when dealing with product master data or planning data.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: The product master data for the specified product (&1) may be incomplete or inconsistent, leading to processing failures.
  Configuration Issues: There may be configuration issues in the APO system or in the integration settings between SAP systems (e.g., SAP ERP and SAP APO).
  Missing Dependencies: The product may have dependencies (like location data, planning versions, etc.) that are not properly set up or are missing.
  Authorization Issues: The user or process attempting to process the BOD may not have the necessary authorizations to access or modify the product data.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Product Master Data:
  
  Verify that the product (&1) exists in the system and that all required fields are populated correctly.
  Ensure that the product is active and not flagged for deletion.
  
  
  
  Review BOD Configuration:
  
  Check the configuration settings for the BOD processing in the APO system. Ensure that the relevant settings are correctly defined.
  
  
  
  Examine Logs:
  
  Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during processing.
  Check the error logs for any related messages that might indicate the root cause.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access and modify the product data.
  
  
  
  Test with a Different Product:
  
  If possible, try processing a different product to see if the issue is specific to the product in question or if it is a broader issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like /SAPAPO/OM17 (for product master data) or /SAPAPO/DP (for demand planning) to investigate further.
  Integration with SAP ERP: If you are using SAP ERP in conjunction with SAP APO, ensure that the integration settings (like CIF) are correctly configured and that data is being transferred properly.
  Documentation: Refer to the SAP APO documentation for more details on BOD processing and error handling.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SAPAPO/PDEM_GEN_SRV072.